Privacy Policy
Last Updated: January 6, 2026
Introduction
Welcome to Pilot Podcasts (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pilotpodcasts.com and use our services, including the Launch Lab, Feedback Loop, Marketing Services, and the Pilot Exchange.
By accessing or using our services, you consent to the data practices described in this policy.
Information We Collect
We collect information to facilitate podcast growth, provide audience insights, and manage brand partnerships. The types of information we collect include:
A. Information You Provide to Us
- Personal Contact Information: Name, email address, phone number, and company/organization name when you fill out forms such as “Work With Us,” “Schedule a Call,” or “Request Pilot Exchange Access.”
- Podcast & Creator Data: If you are a creator, we collect details about your podcast (RSS feed, listener demographics, download stats), your show concept, and audio files submitted for the “Feedback Loop” or “Launch Lab.”
- Brand & Campaign Data: If you are a brand or agency, we collect information regarding your marketing goals, budget, target audience, and campaign preferences.
- Payment Information: If you purchase paid services (e.g., Growth Services or Audits), we facilitate processing through secure third-party payment processors. We do not store your credit card details on our servers.
B. Information Collected Automatically
- Usage Data: Information about how you navigate our site, time spent on pages, and clickstream data.
- Technical Data: IP address, browser type, device information, and operating system.
How We Use Your Information
We use the collected data to power better podcasts and better partnerships. Specifically, we use your information to:
- Provide Core Services: To conduct audits, generate “Feedback Loop” reports, and deliver marketing strategy support.
- Facilitate Pilot Exchange: To match Brands with Creators based on our “Listener-First Matching” and “Curated Show Selection” algorithms.
- Analyze & Improve: To generate qualitative data on listener intent and trust, and to improve our internal tools and service offerings.
- Communication: To contact you regarding your inquiries, schedule consultations, and send updates about our services (e.g., the launch of Pilot Exchange).
- Compliance: To enforce our terms of service and comply with legal obligations.
How We Share Your Information
We value your trust and do not sell your personal data to public marketplaces. However, we may share information in the following contexts:
Pilot Exchange Participants:
- For Creators: We share your podcast metrics and show profile with potential Brand partners for sponsorship opportunities.
- For Brands: We share your campaign requirements with relevant Podcasters to facilitate a match.
Service Providers: We may share data with trusted third-party vendors who assist us with hosting, analytics, email delivery, and customer management.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our website.
- Essential Cookies: Necessary for the website to function.
- Analytics Cookies: Help us understand how visitors interact with our site so we can improve the user experience.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Your Rights
Depending on your location, you may have the following rights regarding your data:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate data.
- The right to request deletion of your personal data.
- The right to opt-out of marketing communications at any time.
To exercise these rights, please contact us at the email provided below.
Third-Party Links
Our website may contain links to third-party websites (e.g., podcast hosting platforms or social media). We are not responsible for the privacy practices or content of these third-party sites.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us
Email: info@pilotpodcasts.com
Phone: 770-728-6358